Illinois Child Welfare Employee License (CWEL) Practice Test 2025 - Free CWEL Practice Questions and Study Guide

The correct choice is fair hearing because it specifically refers to a formal review process available to individuals when they disagree with decisions made by the Department or provider agency regarding child welfare. Fair hearings are designed to provide an impartial setting where individuals can present their case, review evidence, and argue for a different outcome based on their circumstances. This process ensures that the rights of those involved are protected and that there is accountability for decisions that significantly affect the lives of children and families.

In contrast, mediation focuses on reaching a voluntary resolution between parties, which may not involve a formal assessment of a decision. Case transfer staffing is typically an internal process related to transferring cases between workers or agencies and does not serve to challenge a specific decision. A transitional visit generally relates to a situation where a child transitions between placements and does not involve reviewing decisions made by the agency.